AI-drafted customer-service replies for small businesses

Augury reads every customer message that reaches your business — email, Google reviews, web forms — and drafts the reply for you. You stay in control: review, edit, approve. The drafts learn your voice from your own help docs and past replies.

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How it works

1
Connect your channels
Link the inboxes your customers already use — Gmail today, Google Business Profile reviews, web forms, and more. Connection takes minutes; no migration, no new inbox to learn.
2
Augury drafts every reply
Each incoming message is classified and answered with a draft grounded in your own guidelines and past replies — your tone, your policies, your facts.
3
You review and approve
Drafts wait in one dashboard. Approve as-is, edit, or reject. Public replies (like review responses) always require your explicit approval before anything is posted.
4
It earns trust over time
Categories you consistently approve unchanged can graduate to automatic sending — at your pace, under per-channel safety caps you control.